Product Service/Maintenance Information
Click on a product listed below to access service/maintenance information for it. If your product is not listed below, please scroll down to the "How to locate your product serial number or job number" section.
How to locate your product serial number or job number
For standard products (clamps, grippers, etc) look for the sticker like those pictured below. Find the number in the upper right corner (the one that the red arrow is pointing at), this is the serial number.
Service Tag on a BTM Clamp
Service Tag on a BTM Press Unit
Service Tag on a BTM PG Series Gripper
For special machines find the metal tag like the one pictured below. When calling BTM please have the job number or the model number ready.
Service Tag on a BTM Special Machine
Customer Satisfaction Survey
If you have comments regarding BTM's service or quality of products we would like to invite you to complete our customer survey by clicking the link below.